FAQ

Our products are often customized to meet the customer's specifications, because of this we encourage you to call and speak with one of our friendly sales people who will happily provide you with an immediate quote and help answer all your questions.

We will provide a full quote with product pricing and shipping fees.  These often vary depending on the shipping terms and delivery options.  We encourage you to call and speak with one of our friendly sales people who will happily provide you with a quote and help answer all your questions.

We have customer support representatives ready to answer your calls during normal working hours.  You may call the following number, toll-free (800) 663-3412, Monday to Friday during working hours or leave a voice-message and we will call you back as soon as possible.  You may also send us an email message and we will respond as soon as we can. afcsales@afcindustries.com

At AFC, for your convenience, we pride ourselves in shipping almost all of our products already assembled.  For those products that might need a little assembly, you will receive instructions with your package.  For clients who may order multiple units and need help with assembly and placement, we can offer you a full 'White Glove' service and have our friendly technicians come to your location and help.  This will have to be determined and requested at the time you place the order.

AFC warrants our products will be free from defects in materials and workmanship for the life of the product. Bushings and similar high-wearing parts, including all movable parts are covered for five years. Electronics and Motors are covered for one year. Lights and illuminators are covered for one year. Any modifications made to AFC products without our written approval will void any warranty. Please contact AFC regarding any modifications to our products. Extended Warranty is available, please contact us for details.